Product · MyBenefitsGuru

Guidance employees actually trust, in their own words.

MyBenefitsGuru meets employees on voice, chat, or digital — answers the question they actually asked, and shows the reasoning behind every recommendation.

Inside a session

A recommendation with its reasoning attached.

Guidance is bounded by the plans available to that employee. No open-ended answers, no invented options, no recommendation without a trade-off.

  • Voice, chat, and digital — the employee picks the channel
  • English and Spanish support, around the clock
  • Every answer grounded in the employee's actual plan set
  • A licensed Benefits Guru one click away
A Benefits Guru taking a call from her home office
10:47
MyBenefitsGuru
“We're expecting a baby next year — does that change my plan?”
CoverageFamily · +1 dependent
UtilizationHigh — maternity
HSA interestYes
Plans compared3
Recommended path
Plan A + HSA
Why: Lower out-of-pocket maximum in a high-utilization year.
Consider: Higher per-paycheck contribution.
Talk it through?Connect
Human support
Benefits Guru available
10:51 AM
Why employees trust it

Structured where it should be. Human where it matters.

The same intelligence layer that produces the recommendation also decides when a person should join the conversation.

01

Grounded

Every answer is bounded by the employee's actual plan options and inputs.

02

Explainable

Recommendations carry their reasoning and their trade-off, in plain language.

03

Human-connected

Structured guidance hands off to a licensed professional the moment it should.

See the Guru network
A Benefits Guru greeting someone at the start of a video conversation

The technology is evidence. The person is the experience.

Next step

Sophisticated infrastructure. A human experience.

See how Enrollify moves employees from communication to confident action — and measures what happens next.